In December 2007 the Rudolfinerhaus was the first private hospital to obtain the international ISO EN 9001:2000 certificate for the entire hospital and its services.
Quality has been the centrepiece of our efforts ever since the existing of Vienna’s Rudolfinerhaus private hospital. At the end of December 2007 our commitment was confirmed by being awarded the certificate ISO EN 9001:2000 for all units and sectors of the hospital.
In the course of the certification process of ISO all structures and business processes were analysed, the current status was examined and tasks for the future were outlined. As one of the results of this process we developed a quality management manual describing the quality policy as well as the main business processes of the private hospital and the nursing and health care school regarding tasks for the future, structures and responsibilities.